Refund policy
We do not accept returns, exchanges, or order cancellations.
Before making a purchase, please fully read the product description and double check your cart to ensure you know what you're ordering!
If your order arrived damaged or there is an issue with the product you received, please send an email to sam@littlethingswithsam.com within 72 hours of delivery (3 days). Make sure to include your order number along with photos showing the damage or problem. Please allow 1-2 business days for a response!
"Returned to Sender"
If the mail carrier cannot deliver a package and it gets returned to us due to reasons like (but not limited to) "insufficient address", the customer will receive a refund for the cost of the items purchased once we've received the returned package. Please note, the refund will not include the cost of shipping since it is non-refundable once a package has been scanned through the carrier's system. If the customer reaches out before receiving a refund and prefers to have their package re-shipped, they will be responsible for covering the cost of a new shipping label.
Little Things With Sam reserves the right to cancel or refund any order for reasons including, but not limited to: inventory issues, unforeseen circumstances, lack of response from customer, etc.