Frequently Asked Questions
Q: How long will it take for my order to ship out?
A: Unless stated otherwise in the product's description, the turnaround time for all non-apparel items is between 3-5 days, not including Sundays or holidays. For all apparel, the current processing time is between 2-7 business days. Please note that once packages are turned over to the shipping carrier (USPS), we are not responsible for any lost or delayed packages. We will always do our best to help, but the best way to find a solution for a lost, delayed, or undelivered package is to contact USPS directly with your tracking number.
Q: Can you combine separate orders and ship them together?
A: Unfortunately we can't. Please make sure to add all of the items you'd like to purchase at that time into one order. If you order items separately, they will be shipped seperately.
Q: My item(s) arrived broken or damaged, what do I do?
A: I am so sorry that this happened! If your item arrived broken or damaged, please send an email to email@example.com with your name and order number and a photo showing the damage/broken item. I will follow up with you to work on how we can get your item safely replaced!
Q: Do you accept refunds, exchanges, and returns?
A: Due to the nature of our shop, we do not accept refunds, exchanges, cancelations, or returns.
Q: Do you ship worldwide?
A: Our t-shirts ship worldwide! All other products only ship within the USA. I apologize for any inconveniences this may cause.
If you have any other questions, please send us an email at firstname.lastname@example.org!